Welcome to City Craft Cancellation & Refund Policy

CITY CRAFT TECHNOLOGIES PRIVATE LIMITED is dedicated to providing exceptional lifestyle services to our customers. Please find below our updated cancellation and refund policy:

Cancellation Policy

• Cancellations are accepted only if requested within 7 days of booking the service.
• Once a service partner is assigned to the booked service, cancellation charges will apply. These charges will vary depending on the type of service booked.
• If the service request has been communicated to the service provider and the process has already begun, cancellation requests may not be entertained.

Cancellation Charges

• Cancellation charges will be applicable once a service partner has been assigned. The charges will depend on the type of service booked and the stage at which the cancellation is requested. The exact charges will be communicated at the time of cancellation request.

Service Not as Expected

• If the service received does not meet your expectations or the description provided at the time of booking, please contact our Customer Service team within 7 days of the service completion.
• Our team will review the complaint and take appropriate action.

Refund Process

• If a refund is approved, it will be processed within 6-8 business days.

For any questions or concerns regarding cancellations, refunds, or services, please contact our Customer Service team.

Thank you for choosing City Craft for your lifestyle service needs.