Privacy policy

Last modified: September 11, 2025

Welcome to City Craft company’s privacy policy

City Craft* (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile application (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1.Information We Collect

Personal Information

When you register for our Services, we may collect personal information such as your name, email address, phone number, and payment information.
If you use our Services to book appointments, we may collect additional information such as your address, preferred service details, and any special requests.

Non Personal Information

We may collect non-personal information about you whenever you interact with our Services. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our Services, such as the operating system and the Internet service providers utilized, and other similar information.

Usage Data

We may collect information about your interactions with our Services, including the pages you visit, the services you view or book, and other actions you take.

Location Data

With your consent, we may collect information about your location when you use our Services to provide you with relevant services.

2.How We Use Your Information

We use the information we collect in the following ways:To provide, maintain, and improve our Services.
To process transactions and manage your bookings.
To communicate with you, including responding to your comments, questions, and requests.
To send you technical notices, updates, security alerts, and support and administrative messages.
To personalize your experience and provide advertisements, content, or features that match your profile and interests.
To monitor and analyze trends, usage, and activities in connection with our Services.
To comply with legal obligations.

3.How We Share Your Information

We may share your information in the following circumstances:Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request.
Protection of Rights: We may disclose your information to enforce our policies, respond to claims that content violates the rights of others, or protect the rights, property, or safety of our Services, our users, or others.

4.Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5.Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account. If you wish to deactivate your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may be inaccessible or not function properly.

6.Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

7.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information

8.Contact Us

If you have any questions about this Privacy Policy, please contact us at:

City Craft

Address:

Gamut Di Lusso,
Road No 12, Banjara Hills,
Hyderabad, Telangana, 500034

Email:

info@citycraft.in

Phone:

08062271234